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After sales support

We stock all the necessary spares you might need to fix your geyser. Units have a 1 year repair or replace warranty but should you need to fix anything after this period you can order the parts directly from us. We can repair your units for you, alternatively we can also refer the closest technician to you if applicable.


Available for all Products – GridWise supply all necessary spares and parts for our gas water heaters. Please see our store for our full range of available accessories.


Safety is paramount in installation of a gas product. All installations should be accompanied by a COC (Certificate of Competence) provided by a certified installer. A database of competent installers, in your area, can be found online at the SAQCC website. Installers operate independantly of GridWise.

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